Info and Help

General

What is Disney Movies Anywhere?

Disney Movies Anywhere is an app and website where you can browse, buy*, and watch your favorite Disney, Pixar, and Marvel movies. Enjoy exclusive content, special bonus features and, for the first time, earn points toward great rewards with your digital purchases. Easily manage your digital movie collection and instantly stream and download your favorite Disney movies across your favorite devices. It’s fun for the whole family.    Just visit DisneyMoviesAnywhere.com or download the iPad and iPhone app from the App Store.  

*All transactions subject to applicable license terms and conditions. Disney Movies Anywhere is available in the US and certain territories and possessions.

What is Digital Copy Plus?

Digital Copy Plus is a website that allows you to redeem a Digital Copy with the participating provider of your choice from any web browser on a connected device. In addition, you can unlock great offers, rewards, and extras – all by simply entering your code. Please note offers and participating providers may vary by title and by region; please enter your code to find out what you can unlock!

Digital Copy Plus operates best on the following browsers:

  • Safari 5 or higher
  • Firefox 15 or higher
  • Internet Explorer 8 or higher
  • Chrome 26 or higher

What is Digital Copy?

Digital Copy is the digital file of the movie that is included with your Blu-ray or DVD. With Digital Copy, you have the freedom to watch your movie anywhere you go, across your favorite devices.

How do I redeem my Digital Copy?

It's fast and easy:

  1. Find the code on your insert
  2. Enter your code
  3. Choose your preferred participating digital provider
  4. Follow the instructions to log onto your selected provider's site and enjoy your movie!

What is included with my Digital Copy?

Depending on which title you purchase and the participating provider you choose, your Digital Copy may include a high definition or standard definition version of your movie. High definition movies may adjust to standard definition on compatible devices or screens that do not support higher resolutions. Your Digital Copy may also include bonus features. Please check with your chosen provider for more details.

What happened to the Digital Copy disc?

For many titles, a Digital Copy disc is no longer necessary. You now have the flexibility to enter your code from most connected devices and enjoy your movie at home or anywhere you go!

For some titles, a Digital Copy disc will still be needed. Visit DisneyDigitalCopy.com and DigitalCopy.go.com for more details.

Can I redeem my Digital Copy from my mobile device(s)?

Yes! You can enter your code from within the browser of most connected devices to redeem and watch your movie. Please note, not all participating providers are accessible from all devices. Tell me more.

Is an Internet connection required to redeem and watch my Digital Copy?

Yes, you will need to connect to the Internet in order to redeem your Digital Copy.

Playback will vary by participating provider. For download, once your movie has downloaded to your device an Internet connection is no longer needed. Streaming requires an Internet connection. Please check with your chosen provider for playback-specific questions.

What Digital Copy movies can I redeem on this website?

Select Digital Copy titles from Walt Disney Pictures, Disney•Pixar, Marvel, Touchstone, ABC, Disney Channel, and DreamWorks Pictures, can be redeemed on this website. Titles released prior to June 2013 may require the Digital Copy disc. Please refer to the insert from your Blu-ray or DVD package for specific instructions.

What is Disney Movie Rewards?

Disney Movie Rewards is a membership-based loyalty program that offers access to great rewards and offers, member surprises, the inside scoop on movies and points for purchasing Disney Blu-rays and DVDs. Tell me more.

Please note Disney Movie Rewards is not available in all territories.

What happens if my Digital Copy redemption is interrupted before it's complete?

You will have the opportunity to confirm whether your redemption was successful and try again if necessary. If you are not directed to a confirmation page, just enter your code again to find out what to do next.

How large is my Digital Copy file?

Typically, downloaded standard definition Digital Copy files take up approximately 1-2 Gigabytes of space, and high definition files can take up to 2-4 GB. Bonus features can double these space requirements.

Codes

Where do I find the Digital Copy code?

The code can be found on the front of the insert inside your DVD or Blu-ray package.

How many times can I use my Digital Copy code?

Your Digital Copy code can be used to redeem your title with one participating provider. Note that if you choose Disney Movies Anywhere + iTunes as your provider, your movie will be added to both your Disney Movies Anywhere Collection AND your iTunes library, once you have connected your iTunes account.

Select digital copy code can also be used to unlock points and offers through Disney Movie Rewards. Please note Disney Movies Rewards is not available in all territories. Disney Movies Anywhere is available in the US and certain territories and possessions.

Why did I receive a second code?

Some participating redemption providers require a second code that is unique to their platform for Digital Copy redemption. Please follow your selected provider's onscreen instructions to complete your redemption with their code.

Why is my Digital Copy code different than my selected provider's code?

Your Digital Copy code is used to unlock your offers and confirms your eligibility for a Digital Copy. In order to redeem your Digital Copy in some cases you may need a separate code that is issued by your selected participating provider.

What else can I do with my Digital Copy code?

Your Digital Copy code provides you with access to various special offers, sweepstakes, upgrades, rewards and more. These offers vary by title and by territory and additional terms and conditions may apply; please enter your Digital Copy code to find out what you can unlock!

Do Digital Copy codes expire?

Digital Copy codes are only valid for Digital Copy redemption on this site for a limited time. See the list below for specific dates related to your title. Please, contact customer service with any further questions regarding Digital Copy code expiration.

Contact us through email via at Support@DigitalCopyHelp.com, or reach us by phone at 1-800-723-4763 (US)/1-888-877-2843 (Canada)

Digital Copy Plus currently supports the following titles:

Oz The Great and Powerful Expires June 11, 2015
The Many Adventures of Winnie the Pooh Expires July 29, 2015
The Sword in the Stone Expires August 6, 2015
Robin Hood Expires August 6, 2015
Muppets Movie Special Edition Expires August 13, 2015
Peter Pan Return to Neverland Expires August 20, 2015
Pixie Hollow Games Expires August 20, 2015
Super Buddies Expires August 27, 2015
Tim Burton's The Nightmare Before Christmas Expires September 10, 2015
Iron Man 3 Expires September 24, 2015
The Little Mermaid Diamond Edition Expires October 1st, 2015
Cars 3D Expires October 29th, 2015
Monsters University Expires October 29th, 2015
Winnie the Pooh: A Very Merry Pooh Year Special Edition Expires November 5th, 2015
Mickey's Christmas Carol 30th Anniversary Special Edition Expires November 5th, 2015
Planes Expires November 19th, 2015
Marvel's Iron Man & Hulk: Heroes United Expires December 3, 2015
Mary Poppins 50th Anniversary Expires December 10, 2015
The Lone Ranger Expires December 17, 2015
The Fifth Estate Expires January 28th, 2016
The Jungle Book Diamond Edition Expires February 11, 2016
The Jungle Book 2 Expires February 11, 2016
Thor: The Dark World Expires February 25, 2016
Winnie the Pooh: Springtime with Roo Expires March 11, 2016
Frozen Expires March 18, 2016
Saving Mr. Banks Expires March 18, 2016
Pirate Fairy Expires April 1, 2016
Tarzan Expires June 10, 2016
Hercules Expires June 10, 2016
Need for Speed Expires August 5, 2016
Disneynature: Bears Expires August 12, 2016
Muppets Most Wanted Expires August 12, 2016
Mickey, Donald, Goofy: The Three Musketeers 10th Anniversary Expires August 12, 2016
The Adventures of Ichabod and Mr. Toad Expires August 12, 2016
Bedknobs and Broomsticks Expires August 12, 2016
Toy Story of Terror Expires August 12, 2016

What if I get an invalid code error message?

Please check that you are entering the correct characters. As some letters and numbers look similar, please be sure the code is being entered correctly. For example: B vs. 8, S vs. 5, 0 vs. o, I vs. 1, W vs. VV. If you have not previously used your code and are still receiving an “Invalid Code” message, please email us at Support@DigitalCopyHelp.com to request a new code. Please include the following information:

  • Your name
  • Was your code Misplaced, Missing, or Invalid?
  • If your code was invalid, what is your invalid code?
  • The 6-digit stock number that is listed on the base of the spine of your DVD or Blu-ray package. This number will start in either a 0 or a 1.
  • The disc artwork number from your DVD or Blu-ray. Look at the printed label side of your disc, the disc artwork number is found at the very end and is 5-7 digits in length.
  • The UPC number located under the barcode on your DVD or Blu-ray package.

My code or insert is missing - what should I do?

If you did not receive a code sheet or your codes sheet is blank, please email us at Support@DigitalCopyHelp.com to request a new code. Please include the following information:

  • Your name
  • Was your code Misplaced, Missing, or Invalid?
  • If your code was invalid, what is your invalid code?
  • The 6-digit stock number that is listed on the base of the spine of your DVD or Blu-ray package. This number will start in either a 0 or a 1.
  • The disc artwork number from your DVD or Blu-ray. Look at the printed label side of your disc, the disc artwork number is found at the very end and is 5-7 digits in length.
  • The UPC number located under the barcode on your DVD or Blu-ray package.

Participating Providers

From how many participating providers can I redeem my Digital Copy?

Each Digital Copy code allows you to redeem with your choice of one participating provider, so please choose carefully. Explore your options.

Note that if you choose Disney Movies Anywhere + iTunes as your provider, your movie will be added to both your Disney Movies Anywhere Collection AND your iTunes library, once you have connected your iTunes account. If you sign up for Disney Movies Anywhere and do not see your Digital Copies in your Disney Movies Anywhere Collection, enter your digital copy code in the Rewards section of Disney Movies Anywhere.

Disney Movies Anywhere is available in the US and certain territories and possessions.

How do I connect Disney Movies Anywhere with my iTunes Account?

Select Disney Movies Anywhere + iTunes as your Digital Copy provider and follow the on-screen instructions. You may connect one iTunes account at a time to your Disney Movies Anywhere account.

Connecting your iTunes account syncs all your eligible Disney and Marvel movies between both accounts, so your movies can be streamed or downloaded from Disney Movies Anywhere. You can also use your connected account to buy* movies on iTunes that will also become part of your Disney Movies Anywhere library and earn Disney Movies Rewards points with every eligible digital purchase* you make.

*All transactions subject to applicable license terms and conditions.

What are my provider options?

Please note that provider availability varies by title.

Please check with participating providers for more details about supported devices:

Amazon Instant Video (US Only)
iTunes
VUDU (US Only)
Google Play
Cineplex (Canada Only)
Target Ticket (US Only)

How do I tell which Digital Copy providers are available with my Blu-ray or DVD before I buy?

Digital Providers will vary for some Digital Copy titles. iTunes, for example, will not be available on all titles. You can, however, still enjoy your Digital Copy on your iPhone, iPad, or iPod Touch through the VUDU or the Amazon Instant Video app in the U.S. Both apps are available through the iTunes App Store and are free to download.

For details on which providers are available to you by title, please click/tap HERE.

What are my provider's system requirements?

Each participating provider has different system requirements. Please visit their FAQs for the most up-to-date information.


Disney Movies Anywhere
Amazon Instant Video (US Only)
iTunes
VUDU (US Only)
Google Play
Cineplex (Canada Only)
Target Ticket (US Only)

What happens if I delete my Digital Copy from my device?

Your selected provider's standard usage rules apply. Please refer to your selected provider's FAQs to verify

Disney Movies Anywhere
Amazon Instant Video (US Only)
iTunes
VUDU (US Only)
Google Play
Cineplex (Canada Only)
Target Ticket (US Only)

I cannot access my movie or my movie will not play. What should I do?

Please contact your selected provider's customer service for issues with playback.

Disney Movies Anywhere
Amazon Instant Video (US Only)
iTunes
VUDU (US Only)
Google Play
Cineplex (Canada Only)
Target Ticket (US Only)

On which device(s) can I watch my Digital Copy?

Device availability and usage rules will vary by participating provider. Please refer to their FAQs for more information. Tell me more.

Disney Movies Anywhere
Amazon Instant Video (US Only)
iTunes
VUDU (US Only)
Google Play
Cineplex (Canada Only)
Target Ticket (US Only)

Disney Movies Anywhere Terms and Conditions

For more information, see Disney Movies Anywhere Terms & Conditions.

iTunes Terms and Conditions

Code is redeemable only on the iTunes Store for the United States and Canada. Requires iTunes account, subject to prior acceptance of license and usage terms. To open an account you must be the age of 13 and in the U.S. Compatible software and hardware, and Internet access (fees may apply) required. Not for resale. Full terms apply, see www.apple.com/legal/itunes/us/gifts.html.

For more information, see www.apple.com/support/itunes/ww/. Don't steal movies.

iTunes Code Expires:
Oz the Great and Powerful June 11, 2018
Tim Burton's The Nightmare Before Christmas September 10, 2018
Iron Man 3 September 24, 2018
The Little Mermaid Diamond Edition October 1, 2018
Cars 3D October 29, 2018
Monsters University October 29, 2018
Iron Man & Hulk: Heroes United December 3, 2018
Mary Poppins 50th Anniversary December 10, 2018
The Lone Ranger December 17, 2018
The Fifth Estate January 28th, 2019
The Jungle Book Diamond Edition February 11, 2019
The Jungle Book 2 February 11, 2019
Thor: The Dark World February 25, 2019
Winnie the Pooh: Springtime with Roo March 11, 2019
Frozen March 18, 2019
Saving Mr. Banks March 18, 2019
Pirate Fairy April 1, 2019
Tarzan June 10, 2019
Hercules June 10, 2019
Need for Speed August 5, 2019
Disneynature: Bears August 12, 2019
Muppets Most Wanted August 12, 2019
Mickey, Donal, Goofy: The Three Musketeers 10th Anniversary August 12, 2019
The Adventures of Ichabod and Mr. Toad August 12, 2019
Bedknobs and Broomsticks August 12, 2019
Toy Story of Terror August 19, 2019

Amazon Promotion Terms and Conditions

  • You have received a specific promotional code that can be redeemed at Amazon Instant Video for the licensing of that movie which is available on www.Amazon.com and through certain Internet-connected devices.
  • Each promotional code may be used only once.
  • To redeem the code, you must have an Amazon.com account and accept the Terms of Use for Amazon.com and Amazon Instant Video.
  • This offer is available only to customers who are located, and have billing addresses, in the 50 United States or the District of Columbia and who have a U.S. bank-issued credit card associated with their Amazon.com account.
  • We reserve the right, in our sole discretion, to terminate or modify this promotion at any time.
  • Offer is non-transferable, not exchangeable, not redeemable for cash, void where prohibited by law, and may not be combinable with other offers.
  • Additional taxes apply in certain jurisdictions to items ordered.
  • When you redeem an offer, Amazon.com may be able to tell that you are part of a select group of customers. For example, Amazon.com may be able to tell that you are a customer of the merchant that provided you with this offer. For more information about data that Amazon.com collects from its customers, read the Amazon.com Privacy Notice located at www.Amazon.com/privacy.
  • Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.
Amazon Code Expires:
Oz the Great and Powerful June 11, 2028 at 11:59 p.m. PST
The Many Adventures of Winnie the Pooh July 29, 2028 at 11:59 p.m. PST
The Sword in the Stone August 6, 2028 at 11:59 p.m. PST
Robin Hood August 6, 2028 at 11:59 p.m. PST
Muppets Movie Special Edition August 13, 2028 at 11:59 p.m. PST
Peter Pan Return to Neverland August 20, 2028 at 11:59 p.m. PST
Pixie Hollow Games August 20, 2028 at 11:59 p.m. PST
Super Buddies August 27, 2028 at 11:59 p.m. PST
Tim Burton's The Nightmare Before Christmas September 10, 2028 at 11:59 p.m. PST
Iron Man 3 September 24, 2028 at 11:59 p.m. PST
The Little Mermaid Diamond Edition October 1st, 2028 at 11:59 p.m. PST
Cars 3D October 29th, 2028 at 11:59 p.m. PST
Monsters University October 29th, 2028 at 11:59 p.m. PST
Winnie the Pooh: A Very Merry Pooh Year Special Edition November 5th, 2028 at 11:59 p.m. PST
Mickey's Christmas Carol 30th Anniversary Special Edition November 5th, 2028 at 11:59 p.m. PST
Planes November 19th, 2028 at 11:59 p.m. PST
Iron Man & Hulk: Heroes United December 3, 2028 at 11:59 p.m. PST
Mary Poppins 50th Anniversay December 10, 2028 at 11:59 p.m. PST
The Lone Ranger December 17th, 2028 at 11:59 p.m. PST
The Fifth Estate January 28th, 2029 at 11:59 p.m. PST
The Jungle Book Diamond Edition February 11, 2029 at 11:59 p.m. PST
The Jungle Book 2 February 11, 2029 at 11:59 p.m. PST
Thor: The Dark World February 25, 2029 at 11:59 p.m. PST
Winnie the Pooh: Springtime with Roo March 11, 2029 at 11:59 p.m. PST
Frozen March 18, 2029 at 11:59 p.m. PST
Saving Mr. Banks March 18, 2029 at 11:59 p.m. PST
Pirate Fairy April 1, 2029 at 11:59 p.m. PST
Tarzan June 10, 2029 at 11:59 p.m. PST
Hercules June 10, 2029 at 11:59 p.m. PST
Need for Speed August 5, 2029 at 11:59 p.m. PST
Disneynature: Bears August 12, 2029 at 11:59 p.m. PST
Muppets Most Wanted August 12, 2029 at 11:59 p.m. PST
Mickey, Donald, Goofy: The Three Musketeers 10th Anniversary August 12, 2029 at 11:59 p.m. PST
The Adventures of Ichabod and Mr. Toad August 12, 2029 at 11:59 p.m. PST
Bedknobs and Broomsticks August 12, 2029 at 11:59 p.m. PST
Toy Story of Terror August 19, 2029 at 11:59 p.m. PST

Target Ticket Terms and Conditions

For more information, see Target Ticket Terms & Conditions.

Other

I have more questions - help!

Support@DigitalCopyHelp.com
Phone: 1-800-723-4763 (US)/1-888-877-2843 (Canada)